About the client
Glimat is a heavy machinery parts distributor with three decades in the business, supplying spare parts for excavators, loaders and other equipment to a network of partnered companies.
The challenge
The company handled orders, replacement requests and malfunction repairs every day, largely by phone and email. Partners had no way to check which parts their machines needed, what was available, or when the next service was due. Glimat needed a B2B solution that would let partners and regular customers manage the products purchased for their machines on their own.
What we built
A custom B2B web application built around the machines themselves:
- A fleet view where each company manages its machines, from backhoe loaders to excavators.
- Part-level tracking per unit, with service predictions showing when belts, filters or bucket teeth will need replacing.
- Spare parts ordering connected to the distributor's catalogue.
- Repair service requests routed straight to Glimat's support.
How we worked
Five engineers delivered the platform, covering UI/UX and development. The application runs on Laravel and Symfony with MySQL, with an Angular front end.
The outcome
Serving partners moved from a daily flood of calls to a self-service platform, and the machine-level part history opened the door to predictive maintenance. The project has been delivered and later became the foundation for a follow-up collaboration, the Mayster AI parts assistant.